Responsibilities
- Initiate and creatively develop service sales solutions.
- Responsible to add value to the organization by creating competitive service business advantage through building a strong relationships with all accounts stakeholders.
- Analyze and monitor data and trends, and derive effective service business proposals.
- Responsible to meet and exceed fiscal year service business target, individually and as a team.
- Manage and execute service sales project initiations or any ad-hoc project roll out.
- Respond to internal/external customer requests, promote Service Product Offering and build partnerships/affiliates.
- Drive and prepare all relevant quotations/proposal for the internal/external stakeholders.
- Handle internal (internal equipment sales team) and external (Customer & Principal) negotiations on service sales related matters.
- Responsible in retaining/upselling maintenance agreement for all installed bases and increasing spare parts sales.
- Actively monitor, track, and pursue business wins and purchase orders for breakdown repairs/spare parts.
- Efficiently coordinate with Service Operation Team to speed up billing processes.
- Perform service sales forecast and review with internal team and Principal.
- Team player with potential to be a single contributor and/or to lead a team.
- Produce service sales collaterals and conduct internal service sales training to increase competency of engineers and branch network sales team to drive the service business
- Any other duties and responsibilities as and when assigned by immediate superior or management.
Requirements
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Engineering (Bioengineering/Biomedical), or equivalent.
- Sales or Marketing experience, preferably in the Healthcare/Service industry.
- Technical skills are not required but would be an advantage.
- Proactive and positive attitude individual, with a creative mindset in service product development and service business offerings.
- Good in data analysis to monitor trends, ability to initiate and create practical sales plans and execute effectively.
- Fluent in English with good communication and presentation skills.
- Independent and able to work as a team.
- Relentless and good negotiation skills.
- Ability to present and communicate fluently in English and Bahasa Malaysia.
- Able to travel when required.
- Possess own transport.
Interested candidates kindly send your updated CV to info@sixdegreeconsulting.com.
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