About our client:
Our client is one of the leading Life Insurance & Investment company in Malaysia. As part of an international financial services group, the client offers a range of life insurance products in Malaysia including endowment plans, investment-linked plans, term life plans, and medical plans.
About your role:
1. To act as the team leader for the Market Conduct team.
2. To act as the business and agency contact person relating to market conduct matters.
3. Assist Head, Regulatory Compliance and Market Conduct:
- Provide compliance assistance and advisory support to business units.
- Assist business and agency units to identify compliance risks and perform risk assessment on those risks.
- Conduct compliance review to determine the level of compliance against applicable regulatory & LIAM requirements.
- To monitor business and agency practices to ensure they are in line with the principles of Fair Treatment of Financial Consumers.
- Work together with the RC team to perform gap analysis on new/ revised regulatory requirements in relation to market conduct (e.g. BNM’s policy document) to ascertain impact to the Company’s policies, procedures and business practices and monitor that any necessary mitigation action plan is carried out.
- Conduct Market Conduct monitoring activities such as review on sales materials, LIAM registration & training requirements, ROP, and Agency Fraud.
- Monitor Complaints Handling Process and ad-hoc investigation on complaints to ensure cases relating to agent misconduct, mis-selling or breach of regulations are addressed.
- BSC Reporting and Liaison Person for BSC related queries from BNM and LIAM.
- Oversee/perform control testing to ensure existing compliance controls are effective and adequate.
- Compile and coordinate all statutory submission for regulatory authorities, including compilation of documents for supervisory assessment.
- Coordinate responses to regulators, including LIAM Circulars.
- Conduct training/briefing with relevant staff on any regulatory matters as well as conduct compliance awareness programmes.
- Prepare compliance reports or updates, e.g. reporting to Management Compliance Committee, Board.
- Manage, lead, and supervise the staff in a way that will promote efficiency, creative thinking and teamwork while balancing business concerns and regulatory requirements.
4. Monitor developments in regulatory requirements and disseminate such updates to Senior Management, management, and staff, where relevant.
5. To provide regular reporting and undertake any other assignments as requested by Head, Regulatory Compliance and Market Conduct or Chief Compliance Officer.
Criteria to meet:
- Degree in Business, Accountancy, Finance, Law or similar. Any compliance certification will be an added advantage.
- 5 years of relevant experience
- Diligent, resourceful, and curious
- Good written and verbal communication skills
- Good inter-personal skills and able to manage different stakeholders (internal and external)
- Able to work independently.
- Financial Services Act 2013
- Insurance regulatory requirements (this can be learnt on-the-job)
Interested candidates kindly send your updated CV to info@sixdegreeconsulting.com.
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