Payroll Manager (HR Shared Services)

Summary: Responsible to supervise all payroll process for Asia Pacific, and Middle East, ensuring that salaries and all benefits are paid on time, accordingly to local definitions of each country and complying to local laws and regulations.

JOB SCOPE:

  • Coordinate all payroll related activities for the following countries: China, Singapore, Dubai, Oman, India, Indonesia, Japan, Malaysia;
  • Structure, coordinate and continuously improve the following processes: Payroll Checking & Validation, Integration with external vendors, payment of statutory requirements, etc;
  • Know and comply with all legal definitions (laws, instruction, and related documents) of each country.
  • Support legal teams with the information needed to answer legal requests and process;
  • Perform audits on payroll processes on the countries under this scope;
  • Ensure all statutory contributions are paid on time accordingly to the law (Not extensive)
  • China: Income Tax, Social Security, Housing Fund;
  • Dubai: Pension Funds;
  • India: Pension Funds;
  • Japan: Income Tax (national tax and inhabitant tax), social security
  • Malaysia: Income Tax, EPF, SOCSO, HRDF, EIS;
  • Oman: Zurich, PASI, GOSI
  • Singapore: Pension Funds, CDAC, MBMF, SINDA;
  • And others as mandatory by local law or internal process/procedures;
  • Ensure information and documents related to all statutory payments are stored and accessible for audits or return to employees;
  • Ensure that funds are mapped and request to finance team to allow payroll payments to happen on time;
  • Ensure that terminations are paid on time, as per countries local legislation requirements, avoiding legal risks for the client;
  • Manage 3rd party and in-house payroll contracts of the regional;
  • Perform payroll checking to ensure information being sent to bank is correct and meeting what is input/informed by HR Admin team;
  • Coordinate the implementation of projects to revise and improve internal processes, implementing continuous improvement routines that ensure area is aligned with the best market practices;
  • Ensure that all doubts raised from the employees or leaders are answer by the team when requested;
  • Verify and approve all schedule and off-cycle payrolls of the countries under this scope, including the tracking and follow up with local banks of the deposits to employee’s accounts;
  • To define and follow a year calendar to payroll activities for the regional, ensuring payments are done on time and off cycles are minimized, avoiding extra costs for the company;
  • Identify and track payroll main KPIs and use the data to improve HR processes.
  • Ensure the payroll process does not have any SOX conflicts with information flowing in a secure way and complying to all privacy laws in the countries the client operate;
  • Constantly evaluate and propose new ideas and automation of process under this scope, with the purpose of increasing efficiency of the department and business results;

JOB REQUIREMENT:

  • Completed Bachelor’s degree or four-years equivalent.  Degree in HR or Accounting is an advantage.
  • Computer literacy (Microsoft Office Tools: Excel, Word, PowerPoint, Outlook).  Programming experiences/knowledges will be an advantage.
  • More than 10 years of experience in terms of HR Shared Services processes.
  • Fluent in English.  Must have at least business-level command of English or better.  Other language fluency is a plus. Regional language of the countries under this scope is added huge advantage (Arabic, Chinese, Japanese, Malaysia).
  • Proficient in specific country statutory requirements pertaining to payroll, including, but not limited to tax, social security, work rules, and statutory reporting. 
  • Understanding of local custom vs. local requirements, and ability to take the needs of the business into consideration.
  • Ability to execute tasks and meet critical deadlines in a thorough, poised, accurate, and timely manner, while managing multiple competing priorities in a fast-paced and often-changing environment.
  • Superior customer service delivery when communicating with associates and resolving payroll concerns.  Ability to balance timely resolution with quality responses, demonstrating empathy in all associate-driven communication.
  • Actively and thoroughly investigates payroll issues and/or changes and actions them appropriately.
  • Communicates in a highly effective, yet approachable manner.  Timely and appropriate escalation of payroll issues to higher level.
  • High level of attention to detail and meticulous follow-through, coupled with the flexibility to shift requirements and expectations, due to ever-changing needs of the business.
  • Ability to work in international teams where team members are in different locations and belong to different cultures.
  • Ability to work in changing environment.
  • Self-motivated, self-starting, and creative thinker; shows resiliency in problem-solving.
  • Able to work with protected data and maintain confidentiality.

Interested candidates kindly send your updated CV to info@sixdegreeconsulting.com.

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