Summary: Provide payroll process for Asia Pacific, and Middle East, ensuring that salaries and all benefits are paid on time, accordingly to local definitions of each country and complying to local laws and regulations.
About your role:
- Audit specific countries’ payrolls, ensuring compliance with local company policy and statutory requirements. Utilize HR system of record for processing purposes.
- Facilitate timely and compliant filing for statutory payments and reporting to local government agencies (i.e.: year end, sick leave, statistical reporting, surveys, etc.). As key point of contact for third parties (i.e.: local government, third-party vendors).
- Ensure all statutory contributions are paid on time accordingly to the law (Not extensive)
- China: Income Tax, Social Security, Housing Fund;
- Dubai: Pension Funds;
- India: Pension Funds;
- Japan: Income Tax (national tax and inhabitant tax), social security
- Malaysia: Income Tax, EPF, SOCSO, HRDF, EIS;
- Oman: Zurich, PASI, GOSI
- Singapore: Pension Funds, CDAC, MBMF, SINDA;
- And others as mandatory by local law or internal process/procedures;
- Provide exceptional customer service, resolving payroll-related questions, communicating via email, telephone, chat, etc.
- Facilitate the collection and processing of documentation as required by both company policy and local regulation. This would include, but is not limited to bank documents, tax, and other identification documentation required for compliance and payroll processing.
- Partner with HR Business Partners to provide guidance on payroll-related topics.
- Build strong and collaborative relationships with team members, HR Business Partners, and leaders to understand and ultimately resolve business challenges.
- Pro-actively and consistently identify and drive opportunities for efficiency and improvement.
- Assist with various HR related administrative tasks, as needed.
Criteria to meet:
- Completed Bachelor’s degree or four-years equivalent. Degree in HR or Accounting is an advantage.
- Compute literacy (Excel, Word, PowerPoint, Outlook). Programming experiences / knowledges will be an advantage.
- At least 8-10 years Payroll experiences, preferably with direct HR Shared Services payroll experience.
- Fluent in English. Must have at least business-level command of English or better. Other language fluency is a plus.
- Proficient in specific countries’ statutory requirements pertaining to payroll, including, but not limited to tax, social security, work rules, and statutory reporting. Understanding of local custom vs. local requirements, and ability to take the needs of the business into consideration.
- Ability to execute tasks and meet critical deadlines in a thorough, poised, accurate, and timely manner, while managing multiple competing priorities in a fast-paced and often-changing environment.
- Superior customer service delivery when communicating with associates and resolving payroll concerns. Ability to balance timely resolution with quality responses, demonstrating empathy in all associate-driven communication.
- Actively and thoroughly investigates payroll issues and/or changes and actions them appropriately.
- Communicates in a highly effective, yet approachable manner. Timely and appropriate escalation of payroll issues to higher level.
- High level of attention to detail and meticulous follow-through, coupled with the flexibility to shift requirements and expectations, due to ever-changing needs of the business.
- Ability to work in international teams where team members are in different locations and belong to different cultures.
- Ability to work in changing environment.
- Self-motivated, self-starting, and creative thinker; shows resiliency in problem-solving.
- Able to work with protected data and maintain confidentiality.
Interested candidates kindly send your updated CV to info@sixdegreeconsulting.com.
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